Privacy Policy

1. Who We Are

EnergiDash is an energy benchmarking and compliance software platform operated by Energy Heights Services. We help building owners, managers, and consultants track and report energy performance for New York City properties. References to "EnergiDash," "we," "us," or "our" in this policy refer to Energy Heights Services and the EnergiDash platform.

2. Information We Collect

We may collect the following types of information:

• Contact form submissions — name, email address, and the content of your message when you reach out to us.
• Account and login data — email address, name, and authentication credentials when you create or access an account.
• User-provided data — building information, energy data, uploaded files, and other content you submit through the platform.
• Support requests — details you provide when contacting support, including communications history.
• Usage data — pages visited, features used, browser type, device type, IP address, and general location data collected automatically when you use our site.

3. Cookies and Session Storage

We use cookies and similar browser technologies for the following purposes:

• Authentication and session management — to keep you logged in securely across page loads.
• Security — to detect abuse, prevent unauthorized access, and protect our users.
• Analytics — to understand how visitors use the site so we can improve it. We may use tools such as Google Analytics for this purpose. Google Analytics may set its own cookies; you can opt out via Google's opt-out tool.
• Functionality and preferences — to remember settings such as cookie banner dismissal.

You can disable cookies in your browser settings, but doing so may affect login and core platform functionality.

4. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the EnergiDash platform.
• Respond to your inquiries and support requests.
• Send transactional emails related to your account or the service.
• Monitor for security threats and prevent fraud or abuse.
• Comply with applicable legal obligations.

5. Service Providers and Infrastructure

We work with trusted third-party providers to operate the platform. These may include hosting and infrastructure providers, authentication services, email delivery providers, and form-processing services. These providers access your information only as necessary to perform their functions and are not permitted to use it for other purposes.

6. We Do Not Sell Your Data

EnergiDash does not sell, rent, or trade your personal information to third parties for their marketing or commercial purposes.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services and comply with our legal obligations. You may request deletion of your data at any time by contacting us (see Section 9).

8. Security

We implement reasonable technical and organizational safeguards — including encryption in transit, access controls, and secure hosting — to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any rights regarding your personal information, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of EnergiDash after changes are posted constitutes acceptance of the updated policy.